HP Photosmart 3210 All-in-One Printer, Copier, and Scanner Review

Average Reviews:

(More customer reviews)To start off, let me say that I am traditionally not a fan of HP's products. I did, however, view this all-in-one as having some nicer features than some others and took a chance.
I feel that generally HP does well with hardware products and or designs but struggles with their software integration with their products. I feel this is the case here as well. I have had my 3210 for about 2 weeks and here are my experiences.
Pros:
i) Scanning resolution and overall quality is quite good.
ii) Printing quality is also good. I wasn't planning on doing a ton of printing but based on experiences I will probably do more than anticipated because of the good results.
iii) Scanning and printing are both pretty quick. Marketed as the fastest picture printer all-in-one on the market... can't compare with others but I suspect they are correct here.
iv) I was happy to find in my research that replacement ink cartridges are NOT terribly expensive and they are easy to replace and know if they are running low.
Cons:
i) Paper magazine is small so it doesn't hold a lot -- minor.
ii) Software install was more of a pain than I was expecting. Installation on WinXP SP1 was generally OK but on WinXP SP2 it was a struggle. Not HP's fault, certainly, but they weren't able to make the installation easier to prevent some of these isssues or frustrations. I hope they have a lot of tech support people available as this product sells.
iii) Network configuration was not as automated or straight forward as they could have been.
iv) Software interface isn't as easy and fluid as it could be. I think that those who purchase this product that don't have some comfort with computers will be on the phone with HP often.
Overall, I am pleased with the purchase thus far but still have some configuration to work through. In HP's defense, I haven't called or emailed their tech support -- but I shouldn't have to and my schedule makes this tough. Again, I feel the hardware implementation is quite good but their installation software and interface is lacking.

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HP Photosmart 3210 All-in-One Printer, Copier, and Scanner

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