Average Reviews:
(More customer reviews)Bought this because it's space efficient and according to Panasonic's website, works with Macintosh.
No. It doesn't.
I bought a copier that does nothing else.
I have two different Macs, followed their directions downloaded from the website. No printing.
Tried it with USB. Nope. LAN. Nope.
The computer sees it. I even managed a scan via USB, although I want to set it up on the network.
I'm no novice at setting these things up. I'm the guy techies come to with questions.
Called Tech Support. After a long hold, transferred. Another long hold: "This is Canadian support." I'm not in Canada. "I'll transfer you." An hour later I was told, "Oh, yes, we know that's an issue. We'll call you back."
A week later, no call back. No printing. No more buying a Panasonic.
Now the support website, which was previously slow, won't even come up.
____________
UPDATE: Success!
It took two weeks, multiple additional phone calls, many more phone transfers and--finally--a call back from someone who actually knows the product, networking and Macintosh. It took some serious networking knowledge (you have to know what the numbers mean in a Subnet Mask, for example), but between the two of us, we figured it out.
It wasn't a simple fix and it required trouble-shooting steps I've never taken before in more than 20 years of computing. But now it prints and scans on the network. Now that it works, I actually like the machine. But all those hours required to get me here won't soon be forgotten.
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Panasonic KX-MB2000 Multi-Function Printer
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