Average Reviews:
(More customer reviews)The Dymo labeler is a very good product from the company that invented labelers back in the Fifties. Unfortunately, while the labelers are easy to find, most of the label tapes have to be ordered directly from Dymo. This is complicated by the fact that the company is so secretive about their products. Trying to get them to tell you what options and products are available for the labeler is next to impossible. They will not volunteer information such as what widths the tapes come in or what colors or materials are available, or that there is an optional battery pack and charger. I got the impression that none of the Dymo customer service people had ever seen or used a Dymo labeler, so I had to ask very specific questions that they could then look them up in their computers and read the answers to me. For instance, if I asked what widths were available, they couldn't tell me, but if I asked if they had 3/8" clear polyester tape, they could look that up and tell me yes. Of course, that limited me to the products I could imagine might exist. They are also slow to ship, so I had the labeler for about two weeks before I got tape so I could use it. The labeler itself is well made, but very non-intuitive. It takes a lot of time, effort, and wasted tape to figure it out. When printing two lines, I have to use 1/2" tape, but set the labeler for 3/4" tape and then select medium print. Otherwise, it prints way too small for the label width. On the plus side, it does things that other labelers won't do, such as printing clear or metallic labels or printing directly on over-priced heat shrink.
I bought the 5200 to replace my old Dymo embossing labeler that I can no longer get tape for. I think I'll like it once I get it figured out, but it's a lot of work.
Blly Zoom
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