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(More customer reviews)I wanted to like this, but I just do not think that the Web feature really justifies doubling the price of the prior Photosmart Premium Fax All-in-One Printer, Scanner, Copier and Fax. (Model C309a)HP Photosmart Premium Fax All-in-One Inkjet Printer (CC335A#ABA). Since the C309a is the model I am replacing this review is really a comparison of this new model over the old one. The old one is still readily available for about half the price of this - which is a really big difference. Also, the C309a - at half the price - has one feature missing here - an automatic document feeder. Why is that important? It is important if you want to be able to easily scan multi-page PDF documents. I can put a stack of papers on the C309a and they automatically run through the feeder (never once had a jam) and a multi-page PDF appears on my desktop. This new model is missing that. The lack of the document feeder also renders the fax absolutely useless. To send a fax you have to stand there and "scan" each page of the fax on the glass. It is hardly honest to call this a fax machine.
The specs between the two printers are exactly the same, except the C309a has the automatic document feeder and this one has the web interface. Also, the old model holds 125 pages of regular paper, but this one is down to 100 - a move totally in the wrong direction. Why can't they just design a printer tray (for a non-commercial printer) that holds a ream of paper (500 pages)? Also, this one is missing the special holder for printing CDs, but I never used that anyway.
The new model is smaller (good) and black (instead of a creamy white). The new model also has better drivers - which were (and still are) a MAJOR drawback of the old model. You can finally install a basic set of drivers that don't cripple functions, and don't add a bunch of junk software. This is a MAJOR improvement.
Print quality on both is absolutely amazing. Prints look just like they came from the photomat. Yes. They are that good. (although, unless you use the little flimsy retainer arm, they will drop on the floor once complete.)
I have mine hooked up through wi-fi and that works great. It is easily seen on all computers on my network that run Win7 and XP.
One negative (on this and the old version) is that you still need a computer to be on to do scanning - even to a network drive. The scanning software runs on a computer, not locally on the printer. Copying, faxing and printing can be done without a computer.
OK. What about the web interface? Well, my personal take is that it is a huge gimmic intended to get you to print more and use more ink. Things take forever to find on the touch interface and it would really be about a thousand times faster just to use a computer. Of course, if you - for whatever reason - only have your computer in a far-off room, this might proove handy if the printer is in a more high-traffic area of the house. But is that really a problem? And would you really put your printer far away from your computer? Not likely. I found the touchscreen slow to respond and - although beautiful to look at - I just didn't get the need for the web interface. The only conclusion I can make is that HP wants you to print more stuff and use more ink.
The ink, by the way, goes VERY quickly. I printed a dozen or so 4x6 photos and a couple of 8x10 and the ink light warning started to go off. Of course, I really think the light goes off WAY too early. It does that on almost every printer I have ever used. I continue printing until I notice a problem with the output. I am guessing that the low ink warning is set to go off when you have used 40% of the ink. I was able to print another dozen photos (after the ink warning) before I noticed any ink deficiency. I could probably print another dozen before it wouldn't let me print anymore.
Overall, I really like the printer quality and the interface, but I can't get past the elephant in the room - the old model is half the price and has an automatic document feeder that this is missing.
The printer comes with a standard set of ink cartridges (not just starter inks), every cable you could need (including a massive power brick), and sample photo papers. It is all packaged in an eco-friendly cloth bag.
Overall, I can only give this three stars. If the old model never existed, I would probably give this four or five stars. The fact that they left off the automatic document feeder is a HUGE drawback for me. The "Touchsmart Web" is fun to play with, but really amounts to nothing more than a flashy gimmic. It fixes a problem that doesn't really exist - everything you would do through that interface is easier and faster on a real computer. Of course, I am also a person who would never just plug a memory stick into a printer and start printing - if you are, this might be a good printer for you.
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