Average Reviews:
(More customer reviews)This is a great machine, and I'd recommend it to anyone who has a need to scan a relatively small number of slides and negatives. I'd have rated it five stars save for a single problem with the directions.
The one problem that I have with this product is the installation directions. They did not work for me when I followed them to the letter on my Win98SE machine. While all indications were "GO", neither one of my twain-complaint software programs - Paint Shop Pro 7 and the Adobe Photoshop Elements 2 included in the box with the scanner - would recognize the existence of the Pacific Image 3650u scanner, though both programs recognized my other two scanners. Frustration led me to request a refund!
But, I made one last try, and inadvertently, contrary to the directions, had the 3650u powered up during installation of the Cyber-X update I downloaded from Pacific Image's website. That did the trick! After a reboot all of the software recognized the 3650u scanner. After that, it was smooth sailing, exactly as advertised.
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