3/10/2012

Microtek ScanMaker 4850 Scanner Review

Microtek ScanMaker 4850 Scanner
Average Reviews:

(More customer reviews)
This seemed to be a very attractive model, especially when compared with HP products. The unit itself is impressive for personal (non-business) needs.
After installing the software on a laptop running XP per Microtek's instructions, scanned files did not open. Using the Microtek.com tech support site, I e-mailed the company for a solution. Within 24 hours I had received a reply with detailed instructions to rectify the Scan Wizard 5 bugs. These instructions did not remedy the problem. A second e-mail was forwarded to Microtek asking for further assistance.
The reply: I needed to call (not toll-free) and to speak with a "consultant" regarding this "complicated issue". For the priviledge of correcting the bugs in Microtek's software, I would be charged [money] for up to 30 minutes plus [money]/minute thereafter. This ... response to milk me for a product I had less than a week caused me to come up with a solution to the tech issues: return the scanner for a full refund.
Recommendaton: Avoid Microtek at all costs. The company is interested in your money only. Canon, Epson and Visioneer are three nice alternatives.

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The ScanMaker 4850 combines affordability and high quality in a 48-bit, 4,800 x 2,400 dpi scanner, making it the ideal scanning solution for your home. Microtek's EDGE design gives you a 25% smaller scanner without sacrificing scan quality, and the unit stands at just 2.4 inches tall, making it the slimmest CCD scanner to date.
Five Smart-Touch buttons automate the most common scanning tasks, including Scan, Copy, OCR, Email, and Scan to Web. A LightLid 35 adapter is included for scanning 35mm slides. The USB port ensures easy setup with the most current and popular computers on the market today.
Software includes Adobe Photoshop LE 5.0(Mac), Adobe PhotoDeluxe 4.0 (PC), ABBYY FineReader Sprint OCR, Microtek ScanWizard 5, Microtek utilities, Ulead DVD PictureShow SE Basic (PC), Ulead Photo Explorer (PC), Kodak Digital Science Color Management System, Adobe Acrobat Reader (PC/Mac), and ASF Digital ROC & Digital SHO Plug-in trial versions. Microtek provides a one-year warranty covering parts and service.

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