Brother MFC 8860DN - Multifunction ( fax / copier / printer / scanner ) - B/W - laser - copying (up to): 28 ppm - printing (up to): 28 ppm - 250 sheets - 33.6 Kbps - parallel, Hi-Speed USB, 10/100 Base-TX Review

Average Reviews:

(More customer reviews)I was with HP for 15-20 years, needed MFP read all reviews here and decided that MFC-8860DN will be a good choice (other option was HP 3055). It has everything I need - copier, network print, scan, fax. Easy setup (I am in IT for 25+ years). Everything was almost perfect. The only complaint you need to keep in mind - IT EATS 1100 WATTS when starts printing - light could flash.
It was OK, until I reached 1500 pages mark - it start printing small dots every ~3". No problem - need to clean everything (per my experience and confirmed on Brother's web site). Cleaned - it was the biggest mistake - all outputs were with tons of small dots all around the page.
Called Support 2 times. After few hours of troubleshooting - they advised me to replace DRUM. Hey - its only 1500 pages, nowhere close to promised 25000! After I mentioned it, they offered me 75% discount on it. What's about warranty? Sorry. I spoke to supervisor, he explained that Support in Philippines can't do it, the only option - to call USA office.
I replaced DRUM. Now counter shows around 2000 pages and I have same problem again.
Hey, I heard this before - never say never. Still as of today:
I would NEVER, NEVER buy Brother printer/MFC again!!!


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