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(More customer reviews)I received a HP photosmart c8180 all-in-one printer as a Christmas present in December 2008. It will be the last HP product I, or any member of my family ever buy, and here is why.
Within three months of the end of it's warranty, it began behaving erratically and within a week, no longer would function. The HP on-line support center advised me as to how to reset it, but when that failed, their subsequent response was to offer me only a $50 rebate on a new printer.... HP offers no repair service. Trying to protect the ~$100 invested in spare ink cartridges and HP photopaper, I took it to Best Buy (where it had been purchased for ~$350) to seek diagnosis and repair. They informed me it was one of the few HP products their service center would not even accept to evaluate for repairs!! I then took it to a local independent computer repair business and paid them $30 to evaluate the problem. They found that the mother board had been damaged where the power adapter plugs directly into it, projecting out about an inch beyond the back of the unit. Such a vulnerable, obvious design/engineering flaw is inexcusable, not to mention the absence of meaningful product support. This experience destroyed my confidence in the quality of HP products. I replaced it with a Canon MP 990, receiving a $100 rebate.
Click Here to see more reviews about: HP Photosmart C8180 All-in-One - Multifunction ( printer / copier / scanner ) - color - ink-jet - copying (up to): 34 ppm (mono) / 33 ppm (color) - printing (up to): 34 ppm (mono) / 33 ppm (color) - 100 sheets - Hi-Speed USB, 10 Base-T, 802.11b, 802.11g, Bluetooth
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