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(More customer reviews)I bought a brand new HP 2175 all-in-one with two full new cartridges (56 and 57) for my daughter. She used the printer very little. After about a year the printer stopped working, with the message "remove and check cartridges". I tried cleaning the cartridges with alcohol but to no avail. My daughter was at school and didn't need the printer much so she just stopped using it. Now she brought it home and I tried fixing it again, to no avail. I know the cartridges are almost full. So then I started looking online and found a blog where someone said that the cartridges have a date on them, and that the cartridge expires on that date regardless of how much ink it contains. I looked and sure enough they have dates on them. I just called HP and their tech confirmed that this is true (it is to prevent people from refilling them).
I have been buying HP printers for a decade, but I think I've just bought my last one. If HP is going to terminate my cartridges even when they are full just because some date has gone by, that's the end of our relationship.
Even more amazing is that there is no acknowledgement of this "feature" on sellers' web sites or in stores. Buyer beware. The cartridge you buy may have already expired, or may have only a few days left on it. That'll be $50 right down the drain, fella. Unbelievable.
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