8/24/2012

4 Port USB 2.0 Device Server Compatible Various USB Devices Review

4 Port USB 2.0 Device Server Compatible Various USB Devices
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(More customer reviews)
Bought the SX-5000U2 to allow my wife to use my HP PSC2110 all in one from her Powerbook over our network. The product descriptions I read on various sites talked about it being compatible with all in ones. I had to return it because I went through the set-up process fine until reaching the last step where you connect to the device. It just would not connect, double-checked all the connections and everything, had my firewall disabled, no dice. Uninstalled and reinstalled, same problem.
At that point I discovered that Silex does not have a toll-free support line - only a toll number (absurd given the average wait times on those things, wouldn't you say?) or e-mail. While searching the net to see if anyone else had this problem, I came across a compatibility listing (http://www.silexamerica.com/us/support/printserver/pricomsx5000u2.html) and was shocked at how VERY short it was - there were only a handful of HPs on there (no PSC 2110 of course). The USB ports also felt cheap and flimsy to me.
Even though there was nothing wrong with my PSC 2110, I decided to get a network capable model. Between the inadequate support and very limited compatibility, I would recommend people avoid this product.

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