Average Reviews:
(More customer reviews)Below is the message which my boyfriend sent to their customer support. I am certain you can figure out the problem.
I am incredibly offended by your ink policy regarding the Epson Stylus CX4200. In particular, I want to print a black and white text document, but am unable to do so without replacing my color cartridges. Not only that, but when I try to print, your Epson Status Monitor 3 pops up and reminds me that I don't have color ink, and wouldn't I like to buy some? When I visit your FAQ, and try to figure out how to explain to my printer that it doesn't need color ink in order to print my black and white document, the FAQ tells me that yes, I do. And wouldn't I like to buy some ink?
No. I do not want to buy more color ink. I want to print my document. You do _not_ need color ink for this purpose.
I find it overwhelmingly insulting to imagine a meeting where this policy was arrived at. Clearly someone must have suggested letting the printer print black and white documents without color cartridges, and the response must have been "instead, we could really rip our customers off!" Why any company would be willing to anger their customers so much is beyond me. I cannot imagine myself buying Epson products in the future. I am certainly _not_ going to buy color ink cartridges just so I can print my black and white documents. I'm simply going to sit here and reflect at how incredibly stupid and insulting your current policy is.
Click Here to see more reviews about: Epson Stylus CX4200 Inkjet Printer
Click here for more information about Epson Stylus CX4200 Inkjet Printer
No comments:
Post a Comment