12/26/2011

Plustek SmartOffice PL1530 15PPM Dual USB Document Scanner - 48 bit Color - 16 bit Grayscale - 600 dpi - USB Review

Plustek SmartOffice PL1530 15PPM Dual USB Document Scanner - 48 bit Color - 16 bit Grayscale - 600 dpi - USB
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Installed first unit on an HP Desktop running Windows 7, Home premium 64Bit System. Scanner worked well while scanning a document from the glass but the moment you used the Auto Document Feeder light areas appeared on the left and right side of Document. Decided to order a second PL1530, which came in 2 days, and return the original. After installing the second Scanner the results were exactly the same. Excellent scans from the Glass and light areas on the lelt and right of Document when using the ADF. Spent a few hours with Plustek Tech Support on the phone but they couldn't resolve the problem. They said they would send a prepaid UPS mailing label to return the product to them for inspection but they never sent out the label. Decide to install the second scanner on an Acer Laptop running Windows 7, 32Bit System. The results were exactly the same. It's obvious this model has a problem scanning from the ADF under Windows 7. Returned both scanners and ordered a unit from a different manufacturer which is working perfectly from the glass and ADF.

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