Average Reviews:
(More customer reviews)HP Photosmart C410a Premium Fax e-All-in-One CQ521A#B1H Upon opening the printer box I was pleasantly surprised to see the printer enclosed in a carry all bag to make removal a snap. (great bag to use for groceries, etc)
I installed the printer using the wireless setup wizard and the printer installed without a problem. However, the software would not recognize the printer's IP address. I tried to uninstall and then install the software, restarting my computer, disabling the firewall, etc. etc. to no avail. So, I decided to print directly from the printer. I scanned documents, and that worked fine.
The time frame to print a scan of a document from scan to print is about a minute and the result is that the black ink seemed slightly lighter. But, regular documents have vibrant black ink. I also scanned a photo and the result was great!
The next day, I wanted to connect using a USB cable, but the printer did not come with one. So, I had to grab a USB cable from my old printer. The set up then continued quickly and I could print from my computer. While connected through the USB cable, I printed several family photos and the results were fantastic. The pictures are clear and the color is vivid. Really superior pictures and they are printed quickly.
I then called HP (on a Saturday) which has 24/7 tech support to find out why I couldn't use the printer wirelessly. We were on the phone for about an hour coming to the conclusion that I needed to change the security setting on my router from WEP to WPA. The agent was very helpful. I thought the customer service was one of the best that I have had to deal with. I did have to call my router provider to make the necessary changes. I wanted to make sure I did that correctly but those comfortable with this type of set up shouldn't have a problem. The call was quick and easy and I can now print wirelessly.
All the while, I printed lots of family photos using the software included with the printer. The picture quality is fantastic; it's very colorful. I am very satisfied with the results.
The software is easy enough to use and I am still checking out all the options, but overall there are lots of backgrounds and print options. One thing I was looking for was printing multiple pictures on one page of photo paper. With the collage feature you can manage that task when you arrange the photos accordingly. There are plenty of themes such as holidays, baby, travel, kids and teens, sports, etc. You can touch up the photo by adjusting cropping, brightness, and red eye and you can also add text.
The printer looks almost as good as the pictures it prints. I really like it's sleek black design. I also loved the fact that HP included a whole pack of 4x6 paper. After printing 25 4x6 prints and 1 8x10 print the ink levels are still more than 3/4 full.
Since my main focus for this printer is printing and scanning photos I am thrilled, the photo quality is superior.
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HP Photosmart Premium Fax C410A Multifunction Printer CQ521A#B1H 74
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