Xerox WorkCentre M20 Laser Multifunction Review

Average Reviews:

(More customer reviews)I bought this machine because they took my old Xerox copier as a trade in- it has been two months, and I am waiting on a replacement copier so I can send this hunk back to the factory!
Why?
1) the Fax to email JUST DOESN'T WORK. The machine is advertised as forwarding faxes to email. A great feature in our building, saving steps and paper. But it only works with a PC server- something that is not advertised or in the manual. It simply won't provide this function.
2) Unreliable with a capital U! Within two months, the fuser broke. And the toner cartridge lasted half its expected life, perhaps because of the faulty fuser. Out of service time- 2 days. At the same time, the fax quit working- burnt resistor on the fax board. Out of service time- 2 days. Today, there was a jam in an area that is not accessible to non-techie users, i.e. four screws to access. Rather than wait the one day for service, we figured this one out on our own. Out of service time- 1/2 day. Maybe this is the way Xerox is pushing their service plan, of $15 per month and $.015 per print. Either way, that is a lot of dough for a machine in this price range, and a lot of down time for a machine in a small office.

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Item #: 496261. Meet the WorkCentre M20 copier-printer: the Xerox business class machine. It performs basic office tasks with intelligence, and demonstrates a knack for high-level performance, day in and day out. WorkCentre M20 copier-printer comes packed with a full range of high-performance features you won't find on other office machines in this class.
Product DescriptionXerox WorkCentre M20 - multifunction ( B/W )Device Type: Copier / printer / scannerCopier Type: DigitalDimensions (WxDxH): 21.3 in x 17.4 in x 19.2 inWeight: 57.3 lbsPrinting Technology: Laser ( monochrome )Monthly Duty Cycle (max): 20000 impressionsMax Copying Speed: Up to 22 ppmMax Copying Resolution: Up to 600 x 600 dpiMax Printing Speed: Up to 22 ppmMax Printing Resolution: Up to 1200 x 1200 dpiScanning: 600 x 600 dpiOriginal Size: Legal (8.5 in x 14 in) (max)Original Type: SheetsDocument Feeder Capacity: 50 sheetsMedia Size: 5 in x 7 in (min) - Legal (8.5 in x 14 in) (max)Media Type: Transparencies, envelopes, plain paper, labelsStandard Media Capacity: 550 sheetsMax Media Capacity: 1200 sheetsBypass Feeder Capacity: 100 sheetsOutput Trays Capacity: 250 sheetsPC Connection Availability: YesPC Connection: Parallel, USBPower: ( 50/60Hz ) Customers also search for: Technology\Printers and All-In-One Machines\Laser Printers and All-In-Ones\Laser All-In-One Machines Discount Xerox WorkCentre M20 - Multifunction (B/W) - Laser - Copying (up To): 22 Ppm - Printing (up To): 22 Ppm - 550 Sheets - Parallel, USB, Buy Xerox WorkCentre M20 - Multifunction (B/W) - Laser - Copying (up To): 22 Ppm - Printing (up To): 22 Ppm - 550 Sheets - Parallel, USB Wholesale Xerox WorkCentre M20 - Multifunction (B/W) - Laser - Copying (up To): 22 Ppm - Printing (up To): 22 Ppm - 550 Sheets - Parallel, USB, 95205245806, M20, Multifunction Printers, 095205245806

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