Average Reviews:
(More customer reviews)I purchased this machine in August along with an overnight replacement warranty (thank goodness). Since August I have had 3 different machines. Each one malfunctioned. (1) The automatic feeder did not work properly and the paper jammed. HP replaced the machine. (2) The print head connection was not making contact and the machine would not detect the print cartridges. HP replaced that machine. (3) It would only print in red and blue because the print cartridges were improperly distribting the ink. In addition, each time I replaced the machine I had to uninstall and reinstall the software, which should not have been necessary. Not to mention the hours spent on the phone with HP service and my IT person trying to get the machines to function properly. In one week I had two replacements. It is also noisy and slow. I begged my salesperson to take it back, which he did and I was happy to see it go.
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