10/22/2012

Dell All-in-One Printer (V313) Review

Dell All-in-One Printer (V313)
Average Reviews:

(More customer reviews)
No USB cord included
Setup is fairly easy.
Print quality is good.
Power cord receptacle protrudes from the back like a design after-thought
Noisy operation
There is only a rear paper feed (no cassette) so you have to swap out between paper and photo paper.
Footprint pretty large compared to other all-in-ones
No local retail support or cartridge availability (Dell direct only)
Technical support is adequate, but unable to resolve this issue.
Initial start up very slow and it often takes a full 2 minutes to print a document after you "wake the printer up"
Dell offers a n/c recycle program. You put the old cartridge in a postage paid mailer and drop in the mail box.
I received my first printer and got only 30 pages and 5 prints from the cartridges included. Dell indicated that the cartridges were "low yield", so I ordered high yield replacement cartridges to the tune of over $90. Once again, I was only able to print less than 50 pages! The advertised yield is 360 pages. After over an hour of trouble-shooting, Dell replaced the printer and was to include standard cartridges that yield 180 pages. As before, I set the print preference to "fast print" and "black only" to maximize output, but was able to print less than 35 short pages!
I am out $50 for the printer, $90 for cartridges and I still don't have a printer that performs as advertised. Dell has not offered a solution. I refuse to pour any more money down this Black Hole, so I have decided to decommission the unit. In good conscious, I won't even donate it!
This printer is well-below expectations, based on the high cost and the short life of the cartridges.


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