Average Reviews:
(More customer reviews)In order to keep my sanity, I disconnected this machine that was built by Kodak as an experiment on how much it takes to drive the poor purchaser insane. I'd donate it, but wouldn't sleep at night. Bought new 3/09, failed 5/09, replacement sent by Kodak 6/09.....received and disconnected 6/09. Want it?
Be careful in purchasing this. Setup was a breeze.
I thought it was a little strange when the black print would suddenly disappear. Problem solved by "cleaning printhead". Ok, must have done this several times a week.
Now, on the last cartridge install, the printer will not recognize the new cartrige. Will not print. OK, must be a bad cartridge, nope.
Chat with Kodak. After a lengthy time, it was determined that my printhead was bad. This printer is only two months old. Granted they are sending me a new one.
So, I ask whatever his name is, what the lifespan on the printheads is. His reply is 6 months. Oh goody. Printer is now going to die every couple of months needing a printhead.
Also - don't be fooled by ink savings. This sucker sucks them down.
All in all - I'm going back to my HP. A ton less aggrevating.
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Update - received new print head from Kodak, and printer still will not recognize the cartridges. Kodak is now sending another printer (I hope).
Please, please think carefully before you buy this. Read the reviews. Hesitate on those 5 star ones that are written quickly. Like previously said, worked great for a while, then realized what a piece of junk it truly is.
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Update to update....Well here we are in June 09. I still don't have the replacement printer from Kodak. After spending over an hour on chat and phone, they finally agree they received my piece of junk back and are sending a "new" one. Well, got the order via email and they are attempting to send a "certified refurbished". I didn't buy a refurbished printer, I bought a new piece of junk. If I'm going to get a piece of junk back at least it should be new and not a refurbished.
Customer Service also has a 1 star (or zero if I could). This is now going on two months and I still do not have a printer, as mine was received back to Kodak over 2 weeks ago without them sending the replacement until I called and spent MORE time dealing with this garbage.
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PRINTER, ALL IN ONE, KODAK ESP-7,
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