Average Reviews:
(More customer reviews)If you are a business professional, stay as far away from Neat Receipts as possible. As someone who relies on the scanning of documents and receipts for tax purposes I can tell you that this product is terrible. It has a lot of bugs. I have used it on an a high powered computer with XP. This software invariably freezes up often when you convert documents and receipts to PDF. And if you are scanning documents for tax purposes, be prepared for a lot of headaches as you will have to go to task manager and end the program and then start it up again and then locate the last folder where you scanned the file. As if that weren't enough the whole scanning process is very slow when you convert to PDF. And it doesn't end there as you have to correct the database often as it reads the totals wrong very often. It will invariably add an extra digit or read the dollar sign as a digit. Then comes the most unforgivable fault. It charges you to update your software just so that you can use your hardware on a newer operating system such as Windows 7. This is the first company that I have ever encountered that charges just to patch your software to work with the current operating system. It's like Delta and United Airlines charging a hundred and fifty dollars fee just to make a change to your flight. When that happened I just simply ditched them and went with another airline. In that case it was less costly to just purchase another ticket from another airline to go back home. Rather than being a sucker and paying Neat Receipts this extortion fee I decided to purchase a new scanner from another company that DOES NOT CHARGE a fee just to patch the software. I also want to add that Neat Receipts did not respond to my e-mails in regards to the ridiculous price to purchase the software. I will never purchase another Neat Receipts product and hope that you will not make the same mistake that I made.
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