Average Reviews:
(More customer reviews)It was the most horrible experience. The box promisses that the pen will translate from 11 language pairs including German - Russian. When I installed it it comes out that it translates only from English and to English. I called their customer survice in the US. They were totally incompetent and said that the box is incorrect. I talked to the fist represenatative who answered the phone and his supervisor. Next day I called their customer support in Belgium and it comes out that I had to install German language which was on the same CD. After installation it started working, however the translation is absolutely ridiculous. We had several good laughs and returning this product. It can not translate simple sentences, it gives the most ridiculuous translation of individual words and the customer support in the states should be fired if IRIS wants to stay in business
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