5/10/2012
HP ScanJet 5590 Digital Flatbed Scanner - Flatbed scanner - Letter - 2400 dpi x 2400 dpi - ADF ( 50 sheets ) - Hi-Speed USB Review
Average Reviews:
(More customer reviews)I purchased this product about 1-1/2 years ago and regret the day that I did. The automatic sheet feeder is incapable of feeding more than 8 sheets without misfeeding (2 at a time) or jamming. I had to call HP support on 2 occasions at $25.00 a pop because of software issues. Mind you, I cannot speak highly enough of the support from the 2 HP reps' that attended to me. I gave them access to my desktop and they spent hours resolving my problems. Software issue now settled, the ADF continues to be unrealiable and every time you have a misfeed you have to disconnect the scanner from the power supply and reboot (yes, reboot) your system before the scanner will work again. Buyers beware, you will not be satisfied with this product.
Claude Fabre Miami, FL
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Labels:
adf,
flatbed scanner
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