11/24/2011

Konica Minolta magicolor 4695MF - Multifunction ( fax / copier / printer / scanner ) - color - laser - copying (up to): 25 ppm (mono) / 25 ppm (color) - printing (up to): 25 ppm (mono) / 25 ppm (color) - 350 sheets - 33.6 Kbps - Hi-Speed USB, 1000 Base-T, USB host Review

Konica Minolta magicolor 4695MF - Multifunction ( fax / copier / printer / scanner ) - color - laser - copying (up to): 25 ppm (mono) / 25 ppm (color) - printing (up to): 25 ppm (mono) / 25 ppm (color) - 350 sheets - 33.6 Kbps - Hi-Speed USB, 1000 Base-T, USB host
Average Reviews:

(More customer reviews)
The part of the page where it printed correctly, the PostScript printing was very good, as good as professional printers; and the printer is fast. Fax and copy also work well. Over the years, I have used numerous dot matrix, inkjet, mono laser and color laser printers - including Dell 5100cn and Brother MFC-9840CDW Color Laser Multifunction Center with Wireless Interface and Duplex and this is the best print quality I have seen. It even printed the custom A4 size notebook paper for Livescribe 4 GB Echo Smartpen which prints on very few PostScript laser color printers.
But everything else about this multifunction machine left a lot to be desired.
The brand new printer came with three defects: 1). The front access panel did not close in a new machine. Replacement front door sent by Minolta was worse, we had to hold it with a tape! 2). There were smudges on one side of the page. 3). Background printed a reticular sort of pattern. Adorama, from whom I purchased this has very limited hours, they do not answer calls after 1 PM on Friday until Monday morning.
The documentation that came this machine wass VERY POOR. There was one installation guide with all cartoons but no text! No Quick setup guide either. The quick reference card has color cartoons, no text. But there is multi page legal jargon text Safety Guide!
What you need to read - like how to install and use the machine -is not there: and what you don't read - legal safety jargon & how not to use the machine - has multiple pages. HOW LOONY?
But if you have worked with these kind of machines, you know where the power cord goes and where the network cable goes etc. So you can figure that part out. The network installation was easy on the Windows XP but not on Mac. I could not get it to install on Mac. It boggles my mind that they would build a machine with excellent print engine and yet have such poor quality in everything else like documentation, software, finish, construction and support etc.
Integrating all the multiple functions and features into a unified software is probably very hard and i have used HP, Dell, Brother, Samsung and Canon multifunction machines. The only company that has nailed the software part is Canon. They have beautifully integrated faxing, scanning, printing, and copying in Canon Pixma MX310 Office All-in-One Inkjet Printer (2184B002). Unfortunately, Canon does not make commercial grade color laser printers.
Printing, faxing and copying work fast on this Minolta Magicolor 4695F but I was not able to get the scanner part to work. Finally Minolta sent a service technician to my office and he said the front access panel could not be closed because of twisted latch, smudges on the side were due to a torn belt and the background noise in print was due to heat problems. He blamed all the defects on reseller Adorama or shipper UPS and said one of them had dropped the printer somewhere and ruined it. Adorama said that Minolta printers have very high defect rate and almost 20% were returned! Of course, I was one of those 20% and returned the machine to Adorama.
Would you really want to buy a multifunction machine with 20% defect rate?

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1 comment:

Gracy wills said...

Thanks to give me the kind information regarding 4695 multifunction. I was just thinking to buy konica minolta magicolor 1600w toner printer. Howz it reviews according to yoo.

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