Average Reviews:
(More customer reviews)The product description is completely misleading. One assumes that, when you purchase such a product, it will be useable when received. Not in this case. All that you are purchasing if the body of the printer. No cables, no power source is received. When I first purchased the printer, I assumed it was a mistake and called customer service. They assured me that it was a mistake and agreed to send a new one. When i received the new one, it was exactly the same. I again called customer service and this time was told that is the way the product is sold and he admitted it might not be clear in the description. I returned both items and am now very careful when considering purchasing anything from Amazon. If it does not specifically indicate that the product comes with all necessary accessories, i do not make the purchase.
This is too bad because I have been a very active customer of Amazon and your site has always been the first one i would go to in search of a product i was interested in. That is no longer the case for other than the simplest of products.
I hope you will work out these significant shortcomings, as I find your site the most efficient and reliable site in every other way.
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