Average Reviews:
(More customer reviews)I purchased this product for a friend of mine for Christmas. The printer ran out of cyan ink, but that should have been OK as my friend wanted to print a text document which should only use black ink. We found that everytime we tried to print we got an out of ink warning and the document would not print. We tried setting the printer to black and white only. WE JUST KEPT GETTING A WINDOW TO ALLOW US TO ORDER INK FROM EPSON.
As this document was important we called Epson support (who were quick to take our call). We were informed that if one of the color ink cartridges is empty, the printer will not print even if the document does not need colored ink and that the printer connot be set to B&W mode while a color cartridges is empty. Funny though if the black cartridge is empty support told use, the printer will print a B&W document using its color cartidges. I suppose this is so you can waste all your ink, and get that little pop-up window offering to sell you ink directly from Epson.
Bottom line is Epson is more interested in selling you ink than making sure your important documents are printed.
Of course I was totally embarrassed and my Christmas present was ruined. Since there is know way to contact Epson online to tell them what I think of their product, I'll say it here. "I will never buy another epson product again and will tell everybody I know not to buy from Epson".
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